personalised jewellery to keep close to your heart

How can I pay?

You may pay using your Visa, MasterCard, American Express or Discover card. We use a well known secure payment processor so your information is secure and private.  In fact, we do not even see your credit card information!  Or if you prefer you may use your PayPal account. 


How long does it take to receive my order?

Since our jewellery is handmade fresh just for you, each piece does take time.  Current production time is 7 days.  You will receive an email when your order has shipped.  Of course if you need something ASAP, just send us a message before you purchase. We can always work something out.  During peak shopping seasons cut off-times will be posted on the front page.


Are gift boxes offered?

We want to keep shipping affordable so all jewellery ships gift wrapped in a plastic ziplock bag inside a jewellery pouch.  Gift boxes are available upon request but please be aware the shipping charge will increase.


Can I change my order after it is placed?
If you need to change your order, please email as soon as possible.  We will be happy to work with you; however, a personalized order cannot be changed once it has entered production.  Please email us through the Contact link for inquiries.  It is our pleasure to promptly address your concern.


Do I have to order the piece as it appears in the picture?

No, but we price all pieces as it is shown on the website.  We am happy to customize any items to ensure you receive a one-of-a-kind custom piece of jewellery.


Do you prefer a custom piece?

Contact us through the Contact link.  We love to make custom pieces! We have created a number of custom pieces and are always happy to work with you to create something unique and perfect just for you!