Gracie Jewellery tries to be very accurate in our description of every item that we sell. Please read all descriptions, details, and measurements before making your purchase. 

Gracie Jewellery takes great care in making our jewellery and packaging for shipping. If you have a problem please let us know within 24 hours. We will gladly work with you to resolve the issue.  

All personalized jewellery is non-returnable unless we have made a stamping mistake - then we will replace it with the same design minus the error.  

Please note that you will be responsible for any duties or customs charges that may be imposed as a result of shipping internationally. Gracie Jewellery cannot by law, falsify customs documents. No refunds will be given on items if you choose not to pay the custom fees.

♥Health Canada Regulations make it impossible for Gracie Jewellery to accept returns of pierced earrings.